Zealous Optimization

Zealous Optimization provides our Integrated BPO Services to clients in Industries including Education, Telecommunication, Financial Services, , Sales, Insurance, Travel, Retail and Healthcare, etc., Our Optimized Technology will help you save cost up to 50% and at the same time maintaining 100% Quality Services..

 

Quality & Training

At Zealous Services, the quality department is responsible for ensuring implementation of all processes in the organization. To align our strategic goals with operational data, we have implemented scorecard methods for various client's projects. We will constantly take Client's feedback to improve our stated quality standards.

 

What Our People Say

At Zealous, work is Challenging and fun-filled. People wear multiple hats, almost every agent is cross trained and can adapt easily to any new projects. Leaders are trained in initiating new projects & coaching agents to exceed customer expectations and thus makes workplace more exciting.


Business Services
Call Center Services
Non Voice Support

What People Said

Vijay Raj and his team have gloved in perfectly, not only covering our “down times” but emergency backup as has been required on some occasion. Now they are to grips with our operation it is a combined process fine-tuning and extending our co-operation. We will speak to anyone requiring more detail or confirmation of how we operate with Zealous Services.

Kyle Utah

Over the years I have been impressed by the professionally trained staff of Zealous Services. My customers are often anxious or angry when they call, and are put at ease by the smile in the voice of all Zealous staff. In two decades I have never had a customer complaint regarding Zealous staff, which is quite an accomplishment in my business.

Kenny Florida

I was most impressed with the quick, efficient and professional service demonstrated throughout the Vardah Storm disaster that lasted over a week. In a crisis situation, this level of service is not taken for granted. Instead, its importance is magnified, documented and recognized.
I sincerely thank your fine team and “congratulations” on a job well done!

Robert Las Vegas

Zealous Services has been working with us since 2007. Their employees are prompt, efficient as well as courteous. It is a pleasure working with them. We look forward to the future with Zealous Services.

Chris Florida

“We chose Zealous services as our communications partner because we shared a vision of the future which recognizes that contact centers need to be able to integrate multiple business processes to multiple communications channels. We continue to be impressed with the way Zealous Services has architected its solution to be easy to use as new business applications are introduced.”

Ryan Utah

“After working closely with Zealous Services over the past several months I’ve been extremely impressed with their technical expertise, innovative ideas, and most of all the open and collaborative philosophy that Zealous Services exemplifies.”

Matt Utah

Meet Our Team
Our team members are our greatest asset.

Our ability to deliver outstanding results for our clients starts with our team of smart, capable call center experts. We come from a diverse set of experiences and backgrounds that range from a Commerce Grad and former marine engineer.
As unique as we are individually, we share a mutual passion for technology and Call Center doing excellent work for our clients and partners. We pride ourselves on our strategic, integrated approach in our Call Center Operations and the results it delivers.

Get to know our Zealous team below....

Vijay Raj M

Founder

Rahul Ramachandran

CEO