ZEALOUS FUTURE-READY CUSTOMER CONTACT CENTRE

Being Sub-Business Unit of Zealous Group of Companies “Zealous Services” has been standing high in the Call Centre industry with the best profile of customer contact Centre services for the last decade.” We, at Zealous Services, believe in providing top notch contact Center solutions across the globe. Our system is backed with highly organized infrastructures and back-up systems for smooth and hurdle-free operations around the clock.


Zealous being technically adaptable for all types of businesses and industries offer complete customer contact Centre solutions from the very first interaction to after-order technical support. We achieve that, by focusing on efficient customer experience with higher conversion rate and reduced idle time. At Zealous our operations team is mainly designed to help businesses to turn every customer interaction into positive business lead with a satisfactory experience as it’s the only point where any customer decides to make a purchase. ZEALOUS never lets you skimp customers as our support services are aligned to eliminate waiting time while answering and routing them accordingly.


Zealous Call Centre Services are designed to empower businesses by achieving exceptional rate of customer engagement on all communication channels as well as on social media platforms. Our sustainable and future-ready technology incorporated with all recommended call Centre software makes us to offer great customer experience with better interaction through outbound/inbound sales, surveys, telemarketing, taking orders via phone calls, live chat, and email or even from social media channels.


In business, we follow a rule of thumb, “never let your customers wait” Customer needs and demands are dynamic and they always want a prompt but proper answer to their queries. With our experienced staff of call Centre agents, we are ready to answer their calls by ensuring 24/7 business continuity. With diversity in functionality and services, Zealous offers blended call Centre services with flexibility in agents’ personality and infrastructure. Variety in customer support services enables us to radically support customers coming from all communication channels with zero hurdles.