Vision & Mission

The world is changing all around us. To continue to thrive as a business over the next ten years and beyond, we must look ahead, understand the trends and forces that will shape our business in the future and move swiftly to prepare for what's to come. We must get ready for tomorrow today. That's what our 2020 Vision is all about. It creates a long-term destination for our business and provides us with a "Roadmap" for winning together with our partners.

Work Smart

A Dedicated Technology and Infrastructure Management (TIM) team manages the infrastructure and ensures high availability. At Zealous Services our IT team has the experience in managing thousands of workstations and handling Servers.

Focus on the Market

Zealous Services personnel posses a wealth of experience in serving a broad array of industries. We work with our clients on goal identification for the outsourced program. This is extremely vital to assure a full understanding of the goals and success criteria for the program.

Our Winning Culture

Our Quality Consultant works to assure that fine tuned quality processes are set in place to monitor the quality of our support services. The areas measured are based on the relevant goals agreed to with our clients. This will ensure that our customers will have the best experience possible with Zealous Services..

Act Like Owners

Our Quality Consultant works to assure that fine tuned quality processes are set in place to monitor the quality of our support services. The areas measured are based on the relevant goals agreed to with our clients. This will ensure that our customers will have the best experience possible with Zealous Services..

Be the Brand

Our Quality Consultant works to assure that fine tuned quality processes are set in place to monitor the quality of our support services. The areas measured are based on the relevant goals agreed to with our clients. This will ensure that our customers will have the best experience possible with Zealous Services..

Live Our Values

Our Quality Consultant works to assure that fine tuned quality processes are set in place to monitor the quality of our support services. The areas measured are based on the relevant goals agreed to with our clients. This will ensure that our customers will have the best experience possible with Zealous Services..

Our Vision

Our vision serves as the framework for our Roadmap and guides every aspect of our business by describing what we need to accomplish in order to continue achieving sustainable, quality growth in the call center Industry.

  • People: Be a great place to work where people are inspired to be the best they can be.
  • Portfolio: Bring to the world a portfolio of quality call center service that anticipate and satisfy our clients' needs & Expectations.
  • Partners: Nurture a winning network of customers and Clients, together we create mutual, enduring value.
  • Profit: Maximize long-term return to shareowners while being mindful of our overall responsibilities.
  • Productivity: Be a highly effective, lean and fast-moving organization.

Our Mission

Our Roadmap starts with our mission, which is enduring. It declares our purpose as a company and serves as the standard against which we weigh our actions and decisions.

  • To refresh the call center world with our latest technology (Yodel Voice)...
  • To inspire moments of optimism and happiness...
  • To create brand value and make a difference.